Privacy Policy
ELEVNEST PRIVACY POLICY
Last Updated: September 16, 2026
Elevnest respects your privacy and is committed to being transparent about how information is collected, used, and shared when you visit elevnest.com, make a purchase, contact us, subscribe to communications, or otherwise interact with our store.
This Privacy Policy explains our general privacy practices.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with Elevnest, we may collect information such as:
• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Products viewed or purchased
• Customization information you provide for personalized products
• Messages and communications sent to Elevnest
• Device, browser, IP address, and website activity
• Cookie and similar technology information
• Marketing and communication preferences
Payment information may be processed by Shopify and applicable payment providers. Elevnest does not need to directly store complete payment card information when payments are handled through those services.
2. HOW WE USE INFORMATION
We may use information to:
• Process and fulfill orders
• Create or personalize Custom Creations
• Provide order and shipping updates
• Respond to questions and customer-service requests
• Operate and improve elevnest.com
• Detect or prevent fraud, misuse, or security issues
• Maintain business and transaction records
• Provide marketing communications when permitted
• Understand how customers interact with our store
• Comply with applicable legal obligations
3. CUSTOM CREATIONS
Customers ordering personalized or custom products may provide names, photographs, artwork, text, logos, designs, instructions, or other materials needed to complete an order.
Elevnest may use these materials as reasonably necessary to design, produce, review, and fulfill the requested product or service.
Customers should only submit materials they have the right or authorization to use.
4. SHOPIFY AND SERVICE PROVIDERS
Elevnest operates its online store using Shopify.
We may also use service providers that assist with functions such as payment processing, website hosting, analytics, marketing, shipping, order fulfillment, fraud prevention, and customer support.
Information may be provided to these services when reasonably necessary for them to perform services associated with our business.
Those providers may process information according to their own privacy policies and applicable agreements.
5. CURATED FINDS AND ORDER FULFILLMENT
Some Curated Finds or other products may involve third-party suppliers, manufacturers, fulfillment providers, or shipping carriers.
When necessary to fulfill an order, relevant information such as the customer's name, shipping address, contact information, and order details may be provided to parties involved in producing, fulfilling, or delivering the order.
6. COOKIES AND SIMILAR TECHNOLOGIES
Elevnest and service providers supporting the store may use cookies and similar technologies to operate the website, remember preferences, understand website usage, provide relevant functionality, measure performance, prevent fraud, and support advertising or marketing where applicable.
Browser settings and available privacy controls may allow customers to manage certain cookies and tracking technologies.
7. MARKETING COMMUNICATIONS
Customers may choose to receive Elevnest news, product announcements, Latest Drop notifications, promotions, or other marketing communications.
Customers can unsubscribe from marketing emails using the unsubscribe option provided in those communications.
Transactional messages related to orders, accounts, security, or customer service may still be sent when necessary.
8. HOW INFORMATION MAY BE SHARED
Elevnest may share information when reasonably necessary with:
• Shopify
• Payment processors
• Shipping carriers
• Suppliers and fulfillment partners
• Technology and website service providers
• Analytics and marketing providers
• Professional advisers when appropriate
• Government authorities or other parties when required by applicable law
Elevnest does not sell customer information simply for the purpose of providing another business with a customer list.
Certain advertising or data-sharing activities, however, may be treated as a "sale," "sharing," or targeted advertising under some privacy laws even when money is not exchanged.
9. DATA RETENTION
Information may be retained for as long as reasonably necessary to fulfill orders, provide services, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal obligations.
Retention periods may vary depending on the type of information and why it was collected.
10. SECURITY
Elevnest uses reasonable measures and trusted service providers to help protect customer information.
However, no website, network, storage system, or method of electronic transmission can be guaranteed to be completely secure.
11. CHILDREN'S PRIVACY
Elevnest is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information improperly, please contact Elevnest so the matter can be reviewed.
12. YOUR PRIVACY RIGHTS
Depending on where you live, applicable privacy laws may provide rights concerning your personal information, which can include rights to request access, correction, deletion, or information about certain uses or disclosures of personal information.
Some jurisdictions may also provide rights concerning targeted advertising or certain forms of sharing or sale of personal information.
Requests may be subject to identity verification and exceptions permitted by law.
13. YOUR PRIVACY CHOICES
Elevnest provides a separate "Your Privacy Choices" page for privacy controls and requests that may be available to customers.
That page may be maintained through Shopify to reflect applicable privacy functionality.
14. THIRD-PARTY LINKS
Elevnest may contain links to websites or services operated by other organizations.
Elevnest is not responsible for the privacy practices, security, or content of third-party websites. Customers should review the privacy practices of those services when appropriate.
15. CHANGES TO THIS PRIVACY POLICY
Elevnest may update this Privacy Policy when business practices, technology, services, or legal requirements change.
When material updates are made, the "Last Updated" date may be revised accordingly.
16. CONTACT ELEVNEST
Questions, requests, or concerns regarding this Privacy Policy or Elevnest's privacy practices may be submitted through the Contact page at elevnest.com.
ELEVNEST
Bay Area, California
United States
CREATE • DISCOVER • ELEVATE